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    Home » 5 Common Misconceptions About IT Service Providers
    • Technology

    5 Common Misconceptions About IT Service Providers

    • By Caroline Eastman
    • September 8, 2023
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    data code through glasses

    Photo by Kevin Ku

    A business is only as good as its composite parts but many modern businesses believe that technology should do the work for them. This is why there’s a number of misconceptions about business tech floating around, especially in relation to large-scale IT service providers. Let’s show you some of the more common ones:

    Only Large Businesses Benefit

    This is particularly in relation to managed IT services. Many small and medium-sized businesses (SMBs) think that large corporations that have extensive IT needs can benefit from managed IT services and cloud computing. Small businesses can actually benefit more because they don’t have the in-house resources to deal with the upscaling of technical infrastructure.

    They’re Too Costly

    Lots of organizations believe that if they want to get ahead in terms of tech, they must go for the items of the highest price. While there are many services that may appear to be costly, lots of external services can be very cost-effective. This is particularly important when you look at the costs of repairing a business after a cyber attack. Using cost-effective tech can actually mitigate the expenses incurred as a result of a data breach. When it comes to managing the overall costs in-house, we have to embody big-picture thinking.

    All IT Companies Are the Same

    There are a lot of IT companies out there, and one of the more common misconceptions is that they are much the same. The reality of the situation is that managed service providers can vary because of their expertise and/or service offerings. Many organizations provide the tools to help businesses scale up as per their technology needs, but there are those that cater to the smaller entities. Ultimately, you need to look at what your business needs are, not just in the short term, but you also need to understand how your needs will evolve based on your industry and service expectations.

    Outsourcing Is Not Effective

    While there are many pros and cons of outsourcing, there is a common fear that if you outsource your IT services, you could compromise your data security. A reliable and reputable company will always prioritize security but also help businesses to be proactive in light of any potential data breaches. Many businesses think that they only contact their IT service provider if there is a problem, but one of the benefits of any tech company is that they can work alongside you with a strong emphasis on security to give you the tools and resources to ensure your business stays resilient.

    They Only Provide a One-Size-Fits-All Approach

    While you may think that finding the essential business tech will ensure that you have the tools to deal with problems, if you don’t know how to use your technology, you will have a steep learning curve. Tech companies don’t provide a one-size-fits-all solution and, in fact, are highly customizable to meet the unique needs and objectives of each business. They can also provide long-term strategic guidance to align technology with long-term goals.

    More than just a company that gives you the tech, there are so many misconceptions about large-scale IT service providers that in fact small businesses can benefit from infinitely:

    Caroline Eastman
    Caroline Eastman

    Caroline is doing her graduation in IT from the University of South California but keens to work as a freelance blogger. She loves to write on the latest information about IoT, technology, and business. She has innovative ideas and shares her experience with her readers.

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